Public Storage - Mesa - 5910 E McDowell Rd

I made my reservation for a small supplemental temperature controlled storage unit at the same Public Storage facility i use. When i arrived (1) It was only a swamp cooled unit and (2) Even though Mesa temperatures had been over 100 F for over a week, it hadn't been turned on yet. I needed the unit immediately and had to go elsewhere, which is inconvenient. I understand that Covid-19 caused an impact to your operation, but the web page should have reflected that. In addition, "evaporative cooling" only drops the temp about 20 degrees, and then only if it's not humid. That should be on the web page ALL the time.

I really think you should be able to lock your price in a year. I thought AZ had a law about price gouging.

It is hard to find good customer service anymore especially with all the competition. The clientele was kind professional and thorough with helping me with every bit of information I need to know.