Public Storage - Queen Creek - 18729 E Business Park Dr

I made arrangements to rent my facility the first of the month but I needed to move in a couple days early. I called customer service they gave me the number to the facility itself so I called and made an appointment to go over and talk to Jason. Jason was amazing! He said yes I could move in early, he took me to the unit showed it to me asked me if it would work for me. Jason got everything done quickly and efficiently and helped me get in when I needed to. I was at this facility back when it was Dominion Storage and todayﾃ｢竄ｬ邃｢s price is higher than what I paid when I was there before. Never happy about pricing and the increases that you incur over time!! Jason, your customer service rep, Enrique, and convenience are the reasons I am at this facility. Thank you Jason appreciate your help.

RENTERS BE CAREFUL!! My rates for double lockers have gone up 140.00 in the past 8 months. 3 Year tannate and zero concern for the fact that my items are now being stored and they just keep raising the rate. They claim 1 time its a yearly thing yet Aug 2021 I received a increase and now again in Feb 2022. Zero concern for anything but cash. The answer is always the same thing, well corporate does this and corporate does that and this is all they can do. Then they say the going rate is X and I go online and its 50 cheaper. Absolutely a price gouging rip off. Zero change in the units or property over the past 3 years and yet they claim market value. Get real!! It's called taking advantage of the market and corporate price gouging and really poor service!!!! I'll begin looking to take my business elsewhere in the near future.

Jerry was very helpful and gave several options. He seems to care about the customer experience! I will refer others here. Thanks Jerry for a good experience! Sandy Culver