Public Storage - Scottsdale - 8889 E Desert Cove Ave

My reservation was handled by Bill and he was terrific. He was crystal clear in his communications and laid out very succinctly the hours of operations, access and the insurance needed for my goods.

I reserved the unit. The next day I came in early to move but the carts were locked to the fence. Later I called and was told that they were only available during office hours. I came back later with a load of furniture. In order to put the furniture in the pull up 10x20 I had to first move boxes to the inside unit. First I couldn't find someone to unlock the cart. We had less than an hour. There were two of us I asked for another cart and was informed that it was only one cart per family and it didn't matter that I had two units. I have rented several times with Public Storage and never had a problem before. I am not sure if I will ever use your facilities again. No one else was using the carts and there was only one other person on site at the time. It was just bad customer service.

Public Storage on Desert Cove was amazing when I needed a quick place to store my belongings after a stressful move. Reservation was incredibly easy and Michael was incredibly knowledgeable about all things storage related including pricing, specials, and size details which allowed me to make a quick decision and move my possessions and complete my move. The facility is clean, well lit and very conveniently located. Great job Public Storage!