Public Storage - Aliso Viejo - 41 Brookline

I arrived to this location & expecting it would have taken a little bit of time to get settled, understandable. PS employee "Jon" got me settled & out in about 15 minutes. He had no idea I was on a serious time crunch & was very articulate with the contract & what it entailed. Absolutely satisfied!!! Good on ya Jon!!

After reserving a storage unit online I was promptly contacted by one of the managers of Public Storage to schedule an appointment for me to meet and see my unit to make sure it was the right unit for me. I also received a call the day before by a manager to confirm my appointment and let me know what would be required to rent a unit. I arrived early for my appointment which was no problem and was greeted by two very professional and friendly managers (Jon & Ronnie). I viewed my unit and confirmed it was the right unit for me and then I completed my paperwork. The manager (Jon) went over every detail with me and also offered his name and contact info if I had any questions. I was not expecting this level of service and was pleasantly surprised.

After visiting several other storage facilities in my area and walking away for different reason from a rude staff, confusion over availability or too high pricing we came here and we were immediately impressed on all counts. This property is a great value and the staff are always friendly and willing to help with any problem.