Citizens Storage

I came across this facility online when I was actually looking for a different facility. I read what this facility had to offer, and stopped looking for the other one. When I was signing up and doing the paperwork, there was a snag. Andrew phoned his higher-ups to see how it could be solved. It was solved and I got my unit. It was clean and spacious. And the manager was very helpful and friendly.

Christine was very accommodating and professional and helpful and pleasant. She knows her job and was able to complete our request in a very reasonable amount of time. Thank you very much Christine.

I tried to move into this facility and the spot was to small because there was a container in the spot assigned to me, I had to give a $50 deposit to hold and charged $140 on move in. When I arrived to move in the young man at the desk moved me in and asked me to measure the trailer. He could not measure the trailer because I did not have it with me. I returned the next day to park it and the trailer disturbed the pivot point and a small car next to it wouldn't allow me in because I would hit it. When I called to explain the situation Christina was very rude and told me that I would only get $123 dollars back because her husband was a truck driver and didn't know how to drive it was my fault I couldn't get it in. She also explained to me that that $140 and $50 equal $123 And I was trying to get an extra $50 out of the deal (absurd) I just wanted the original amount back.