Public Storage - Concord - 4415 Treat Blvd

I paid for a special lock, from them, at move-in, and my unit was still burglarized. Every single item of mine, except for my kayak, was stolen. They did not offer any method of reimbursement and were unable to provide any information which would lead to apprehension of the thieves. Basically, they threw up their hands and let me twist in the wind.

I was very satisfied with the service I received when I completed the process to obtain a new (first time) storage unit. The manager went above and beyond what was expected because the unit I reserved was not available. I was given a larger unit at the same price. This was unexpected and greatly appreciated.

Reserving a storage space was quick and easy. The worker was very helpful, and professional