Public Storage - Irvine - 17792 Cowan

Excellent service, they explain step by step everything before you sign, friendly person

I do not like that it is not 24/7. Or at least 18/7. 12/7 is not looking out for the best interest of your customers. People work and your hours tell me that you expect me to take off work. Please do not assume I work a 40 hour week. The carts are locked up so even though I am able to access it at 6 am, I do not have access to the carts that are provided till the site manager GETS IN AT 930. Again, work. So since I was assigned a 2nd floor unit, I am forced to carry my boxes, before work. The site manager was amazing. Super nice and friendly and very knowledgeable. I really enjoyed my site manager My problem is with the policies or rules set in place by corporate. Moving is not easy, and your hours of accessing the unit I'm paying for make moving more difficult. I will be telling people about my move, the hours and that they should look into a different storage company.

Storage facility is clean, neat, appears secure, easily accessible and is located in a nice business area. So far I feel very confident in my choice of storage facilities.