CubeSmart Self Storage - Lancaster

Due to an emergent situation, I needed same-day service, over the phone. "Jasmine" was very professional, explaining both their services and products, as well as their procedures and protective protocols. She reguaged my estimation of space and presented options for move-in needs. Jasmine took my application over the phone, and in less than ten minutes I was able to destress, knowing everything was done and in order, and Jasmine was very patient every time I'd ask her to "repeat that, please?" -- my frame of mind was a bit stressy, and she would just patiently repeat and reiterate what she had just said, God bless her! The move-in couldn't have been more easy -- maps, contracts, facility rules and expectations were emailed to me, and my family was able to carry forward in a quick manner with full confidence our items would be secure. A very positive experience with CubeStorage on Division St. in Lancaster!

I reserved our storage at the very last second. When my family and i arrived and realized i got the wrong size. The staff made sure that my family and i got the correct size. As i signed the papers, paid at the office my family was able to start filling our storage. The prices and location of the storage unit is perfect. Thanks you so very much

Follow up reservation was reassuring and helpful. The phone calls established a relationship which makes me feel able to talk with Maria or Carlos with any of my concerns. Thank you.