Public Storage - North Highlands - 4900 Roseville Road

I think her name was heidi, she provoded excellent customer service

Great facility conveniently located and well staffed. I had my doubt's about getting a storage since the person I had talked to off site scheduled my appointment after hours. Seeing the postition I was in the manager offered to stay late the following day to ensure I got my unit. Great customer service , there's a lot to be said about someone willing to go above and beyond what they are required to do in order to accommodate a customers needs.

I knew what I wanted, and she didnt waste time with the details I didnt need to know. I appreciated that because I was short on time. Accommodating. Helpful. And went beyond, when I left something in the office inadvertently, and she walked it out to me when I was loading up the unit later that day. p.s. the drive up units. kick. aZZ. especially the small units being drive up. hands down. easier. The $24 admin fee is annoyingly too hidden in the "signup" online. I always get soured after arriving at the office and seeing surprise fees, let alone this large.