Public Storage - Northridge - 9341 Shirley Ave

I've used other Public Storage facilities in the past. This location is hands down the most customer service friendly facility I've ever been encountered in this field across the USA. Both assistants, Helena and Laura are model employees and do their work efficiently, pleasingly and with a great knowledge of the business, all this done with warm smiles, great professionalism and customer care/service as a focal point. Their interactions with the public should be the training model followed by all Public Storage facilities everywhere. Thank Helena and Laura for making the storing my belongings a pleasant experience.

I rented a 10X10 unit about 4 years ago. The person who helped and explained how things work was very professional and patient with us. I was very pleased with the service and the reasonable prices. This time we are renting a 5X5 and we were treated with the same professionalism like the first time. Laura did not try to take advantage of our need like other places do. We told her what kind of stuff was going to be stored and she determined that we should be fine with a 5X5 rather than a 5X8 or higher. She said that we were always welcome to upgrade if we need to. I am very please and happy to be back with this company.

I have been with Public Storage going on four years and I still feel my things are safe. The ladies that work here have been nice from day one and I love how they call me to make sure I don't miss my payment. Each person that work at this location has great customer service skills and always give you a smile and nice hello. This location is wonderful, wonderful.