Public Storage - San Pablo - 3255 San Pablo Dam Road

Great staff and clean facility. It would be perfect if they could adjust the store hours and open at 8 am or earlier. Overall this Public Storage is doing great.

My husband just passed and I found myself having to move, I wasn't having a good day by a long shot. I walked into the store on Dam Road and was pleasantly surprised by the warm welcoming atmosphere that I received from the young lady who said she was the Manager of the store. This young lady was personable, extremely knowledgeable, a young lady with a sense of humor. Mind you that this young lady didn't know what I was going through nevertheless she treated me like family. She even helped me take all the items that I purchased to my car. It was extremely refreshing a true pleasure interacting with this young lady. I'm telling all my family about her in hopes to throw business her way. So please keep her you would be crazy to do anything less.

Overall I've had a very good experience. One significant hiccup was that the initial online quote I received for my reservation increased by $5 dollars on the day I went into the facility to secure the unit. This led me to pause the process for a bit as I decided whether to continue. Ultimately I chose to overlook this issue and continue with my reservation as the cleanliness and security of the building took precedence.