Public Storage - Santa Cruz - 1001 River Street

Surprisingly, with the location being in a challenging part of town, the service is good and the staff is helpful and friendly. The only downside is when they are shorthanded and that the hours are limited to 6pm, yet for safety reasons, which I'm ok with.

Manager was great. She set up the account, processed the documents, showed us the unit, gave us the online/internet access, and helped us get the best possible price - without any problems or delay. She was also very pleasant. Don't see this kind of competency often .....

Upon arriving at public storage, I found my online reservation with a lower costing online special gets a much harder to reach storage space so I opted to pay more and get an easier to access storage space. I wish I would receive the lower cost for my space. Then there's also the * attached to the $1 first month. BS, I should be paying that $1* cost for 3 months.