Public Storage - Simi Valley - 4568 E Los Angeles Ave

need more carts

I was virtually forced to endure a full tour of all the packing supplies even though I told the women I didn't need any, sold an over-priced lock and unnecessary insurance. Then, when she wanted me to rent the space almost a week before my reservation (come in and we'll get you set up to save you time on moving day) but could not make the rental start on my desired day, I cancelled everything. I subsequently bought a better lock for just over half the price she was charging and determined that my homeowners insurance covered my stuff in storage. The facility seems clean and secure. I'll stay in my unit for 3 more months.

A bad situation was made much easier for me as your manager pippin I believe was her name, knew I was in a hurry and got down to business and got me the storage locker that I needed without delay. I do wish you had more moving carts. The two that you have we're being used by one person the whole day I moved. Luckily we had moving dollies. I am very pleased with the hours that you are open.