Public Storage - Parker - 16840 Northgate Dr

The ladies in staff provided OUTSTANDING SERVICE especially during this time when safety, good hygiene and social distancing had to be followed. I was in need of renting two 10X20 units and the ones provided were immaculate. They did everything they could to find both units close together to ensure our rental experience as the best possible. The only regret was not remembering their names while composing this review!

This Public Storage facility has a great staff! Jennifer, the manager, offers a pleasant personality and a friendly smile! It is a relatively new building, so the units are in excellent condition! The only reason I didn't provide 5 stars is due to policies which require a re-rate of the monthly lease amount after 6 months of storage. The price could go up (or down), but it may be difficult for those on a limited budget. If you anticipate long-term storage needs, keep that in mind. However, the actual facility and staff are awesome! Thanks, everyone!

So, I have zero complaints about the facility itself, or the gentleman who checked me in and explained everything. Complete professional, and a nice, new facility. My only complaint is not having a key card. The automatic doors and elevators require a code to be entered in, every time, and give you about 4 milliseconds before they start automatically closing. Extremely inconvenient when moving a bunch of stuff. Anyway, still don't have major complaints, but a key card rather than a code would go a long way.