Public Storage - Jacksonville - 8727 Philips Hwy

This Public Storage facility is conveniently located along the local bus route. I love the kiosk setup at the main entrance. If staff is not on-site that day, live personnel are always available to assist you if you have any questions or concerns. Not all (most don't) Public Storage facilities have this type of amenity, so it is much appreciated. The facility is also very easy to access (enter and exit) and is always kept spotlessly clean by staff.

The online reservation system is great. Everything went exactly as it said. The app does make the experience better. The unit was clean and ready. The lock they provide is good. Directions to the unit weren't helpful but I was lucky and the unit was right in the first place I looked.

pricing fair despite added expenses. No paper work -online. Did not see anyone. The facility and the unit was not unclean. Experience probably would be much better if not for the Covid restrictions.