Storage King USA - 124 - Margate, FL - NW 31st Street

Very clean and secure facility. Ericka was very helpful and answered all of my questions. Moving is challenging enough but she made the storage piece seamless!

The person on call at the Margate property was very courteous and helpful. She made a usually tedious process a breeze. Thank you.

I started my order online. Before I completed my order I called the online telephone number to ask a few questions and I told the representative I saw the 50% off for two months I want that deal. The representative was sweet wanted to make sure it was best for me based on my needs. After all was said and done she gave me an amazing price. However I was too busy to complete everything with her over the phone. God knows I wish I completed everything on the phone. I asked would the storage representative see the information in the computer and I can pay at the storage. She said yes. I made it to the storage and the nightmare begins. Erica charged me 135.00 more than the representative told me on the phone. Erics went on this rant and getting upset because the third party shouldn't gave me that discount only if I did it online. Now she's not going to give this wonderful third party rep her commission because she shouldn't gave that special pricing to me. I'm sitting like wait you are about to charge me $135 more to move my stuff in plus charge me $40.00 more a month than what the third party gave me, and you want me to believe you are doing me a favor. I couldn't believe what I was hearing. She still refused to honor the price the third party gave me. She said I'm going to give you the discount and now she won't get her commission because she shouldn't did that. I paid $50.00 more than what the representative told me and $20.00 more a month. Erica was very unprofessional. I was too exhausted from moving all day to go back and forth. It was lower than what she initially quoted I just took the storage. Her behavior about the situation was very unprofessional.