Public Storage - Ft Lauderdale - 701 SE 24th St

If you're going to make a claim that your first month's storage fee will only be 1 dollar then respect your customers enough to actually make the first month 1 dollar... hit them with the taxes admin fees and the actual monthly rate on the 2nd month. After taxes, the "one time administration fee" and the security fee of $11 I paid $64 for my first month. It's sneaky and deceptive and you should be ashamed of yourselves. On the bright side the employees and property managers were very friendly and they seemed remorseful for having to hit me with all those hidden fees. The ashamed and "just doing my job" looks on their faces said a lot about the business model. These people just want to help but instead they are being forced to deal with unwanted drama, anger and frustration every single time a new customer walks in the door. It's disgraceful. Place is climate controlled and clean with friendly staff and decent security. Only open till 9pm. Bring your own lock or pay $20 for one when you get there.

We are moving into a new home.... if the builder ever finishes it. In the meantime we needed a place to store a number of items. We did some searching in the area and toured this facility. We were very pleased by the convenient hours, the temperature controlled environment and how very clean the facility was.

I just have one problem I was recently robed and they took my id and debit card and phone and back pack with storage info and keys. tried to call but got message to be called back but have no phone. What do I do?