Public Storage - Pensacola - 399 Brent Lane

Overall I believe we will be happy with Public Storage, but we haven't been happy with all the "surprises" and difficulties in getting there: 1)It's frustrating not to be able to speak directly with the storage place you're trying to rent from. It's very upsetting to also be lied to by one of the corporate customer service people since he TOLD ME DIRECTLY that he was at the place I was trying to reach since I had a few questions. 2)It's also frustrating that when you make a reservation online that it doesn't tell you anywhere that you actually DO NOT have a unit reserved. I would have been extremely upset if we had waited until the date our reservation gave to make that initial payment and nothing had been available. 3)It's frustrating to see these online special deals that makes you think you're getting a great deal only to find out there are additional charges for a special lock, insurance, etc.

Easy to work with extremely friendly staff especially Debbie and got me in quick but all my questions answered painless move in easiest one I've ever rented.

Ms. Debbie was wonderful. She was really patient with me. Being that I was late coming to meet with her nd so forth. I highly recommend anyone to come here. The space in my storage unit is wonderful. Thanks Ms Debbie