The Lock Up Self Storage - St. Petersburg

Storage shed is very clean. One of reasons I decided to stay. management is very very disorganized. I was told that I would get a 10% discount because I was a senior citizen. I even re question Chris and was told I would get discount. I did not get a discount. My paperwork was not ready and was processed incorrectly and had to be done over, copies were made of my drivers license and were lost or misplaced. Need to give them another copy. Another customer was in line in front of me and we had to wait approximately 25 minutes for her , paperwork to be processed also incorrectly.

Very friendly and helpful staff.

This firm is engaging in price gauging, and in a pandemic too. "What is considered price gouging: Price increases that are “grossly in excess of the price prior to the declaration” When price gouging laws apply: During a state of emergency." I have been a customer of theirs for over four years and as I'm sure many of their customers in Florida are, I do not live near the facility. I am currently being charged $145.00 for a unit they are advertising for $88.00. and am being told I can come move my stuff to another unit of the same size to get the $88.00 price. This is PRICE GAUGING, it is certainly immoral and probably illegal too! I'm happy with the Self-Service, I do it and they provide good facilities but really the price differential is extreme! Now, try to get in touch with anyone of import, a legal department........ I'm not done.