Public Storage - West Palm Beach - 833 S Military Trail

Initially rented a non-climate controlled unit for summer storage. Subsequently purchased a sofa and required a climate controlled unit. Staff was professional, courteous and helpful in in locating the new storage unit and transfer of paperwork to the new unit. Transaction was efficient and quick.

The ladies in the front office were so helpful. They asked questions to determine my needs. They showed me different size units to see which one I'd prefer. They explained everything so well. They even called me a week later to see if I had any questions or concerns. Amazing

I reserved a 5x5 storage room. The clerks in the office were very attentive and pleasant. I was bothered by their pushing of insurance, a monthly cost that would have increased my charge by 40%. They back off only when you tell them you have homeowner's insurance. The "required" insurance is not mentioned in the online information or advertising about prices. Other than that, the check in process was good, with my clerk giving me a ride to the unit to show me everything. The unit is not the advertised 5x5. The unit was clean and dry, but I didn't notice climate control running.