Storage Star Coeur d'Alene - Fruitland Lane

Destiny was very helpful and efficient getting us set up with two units

My Grandmother called me recently because she was having trouble accessing the facility. Living out of the State, I felt helpless. I called expecting to get a recording but to my surprise, a was greeted by Katy. I explained the situation to her. She told me to give her a date & time when my Grandmother wanted to stop by & she would make sure she was waiting outside for her. The next day, my Grandmother arrived (15 minutes early) to find Katy standing out front to greet her. I wouldn't have anticipated her arriving early & I know she's always early. Katy, thanks for being so patient, being there early & going above & beyond to help my Grandmother.

currently a renter of storage space for two years now at this location multiple times have been locked in coz gate doesn't work, many many times have reported people sleeping on the property in their vehicles that are homeless and nothing happens they keep coming back, in the contract it says storage units will be cleared of snow and we'll have access and that has not happened until something was mentioned. Communication is horrible, when you call and leave a message and it tells you they will call you back shortly they do not call you back. the storage units are in good shape adequate size and fair price but the service is sketchy