Public Storage - Markham - 3835 W 159th Place

Cheryl, the property manager, was wonderful. Her calm, professional manner and her thoughtful attitude turned what could have been a disaster into merely an inconvenience. She did a great job of handling a system malfunction that she could not control. However, I would suggest that the company make provisions for calamities such as the one that occurred, where the entire Public Storage computer system went haywire and no transactions could be completed. Provisions that allow staff to complete transactions with paperwork that can be entered into the system at a later time and then be destroyed by shredding so not to leave paper copies on the premises. If it were not for Cheryl's considerate actions this move would have cost me hundreds of dollars more than I expected to pay. I don't know what I would have done...Thanks so much Cheryl!

It was an Awesome Experience@ the Public Storage @3835 W 159th in Markham. The Customer service was the type I would love to experience@ all businesses I come in contact with. Thanks for Such Awesome Employees.

Manager was professional. She made sure I had the right size unit and she was thorough in her explanation of the facility. Because of the use of an outside unit, she informed that I should buy a container of beads purchased inside which would let me know if the unit was accumulating moisture. I did this. Although I had my own mattress covers, she asked me if I had them because she indicated that most people don't think about it when putting mattresses in storage. I appreciated her mentioning these two things to me.