Public Storage - Naperville - 2433 S Washington St

I shopped a few places for storage not too far from home. The representative at Public Storage was polite, knowledgeable and seemed t want my business. The rate was slightly better than the other place, but the reason I chose Public is the treatment I received. When I asked questions, i received direct, honest answers. The facility is clean, warm and dry, very secure and convenient.

When I arrived at your location I had already spoken with your "online" person...I was given ALOT of misinformation, pricing included! After touring the facility I was made to return home to actually "book" online to receive the quoted pricing. I did all of the above. Only to be told that the price quoted online wasn't the price I could get the unit for because of the door type available. Bait and switch. I was never offered a different "door type" online.....I felt the price should have been honored. If it wasn't for the onsite manager Heather I wouldn't have rented. Heather was very helpful and personable. I recommend you only deal with her when renting from this particular facility.

easy and quick, i like the fact in and out quickley