Public Storage - Rolling Meadows - 945 Rohlwing Road

Great customer service. Very helpful and were proactive.

We've only recently begun using Public Storage. It's our first long-term storage experience. So far, it's been great. The facility is close to our home and the drive is not difficult. The facility is clean and appears to be well maintained. It's far more affordable than the other options we explored.

Honestly, I wasn't really expecting much. I figured that I would get the lock and the unit number and be left to my own devises. To say I was pleasantly surprised is an understatement! The manager was on duty when I arrived to finalize my storage unit rental (I reserved it online). She was so very pleasant and had shoveled the snow out of the way of the door to my unit. She explained everything thoroughly and even gave me something to put on the floor of the unit to protect my belongings. And if I wasn't impressed enough, I then got a few phone calls making sure my move in went well and if there was anything else they could do, I could just call. They also called to remind me my monthly payment was due. I am more than impressed with the customer service!