Public Storage - Wheeling - 990 S Milwaukee Road

Samantha was very helpful and thorough, & even gave me a reminder call when I had forgotten to make my last payment before closing out my account, or I would have had to pay the new rate, so she was able to save me some money. Thanks Samantha! After much time, I've had a very good experience there, but happy to say goodbye to Public Storage. The only negative is the fact that I've heard tenants steal the dollies. It's so disappointing because they really come in handy. I hope the stealing stops, & Public Storage will replace them for the people who really need and do use them.

Our volunteer organization was sharing a locker with a member of our organization. She no longer needed the locker & the lease expired at the end of May. We decided to rent the space for another year. Everything was fine and the price is affordable. The only reason we did not give five stars is because although we wanted the exact same locker, the member who's name the locker was previously in had to make sure it was cleaned out (it was all of our organization's things; not hers anymore) and they moved us to another locker ... exact same size. We were a bit disappointed we weren't simply given the same locker and allowed to change the name of the locker holder. Other than that, the facility manager was very nice & competent and we are satisfied with the service we received.

BEST CUSTOMER SERVICE