Public Storage - Bowie - 5801 Woodcliff Rd

Today I was evicted from my home and when I came into do my rental Kristine greeted me with a smile and told me everything will be ok. She made my rental process easy and she was very knowledgeable she even helped me put my belongings in my unit. You have a great employee.

Krissy is the best . She keeps a clean property and has great customer service every time I stop in this location to pay my monthly payment she is just happy and helpful. She is truly the best thing that has ever happened to this store.

The staff members are very professional. I was able to rent a large 10 X 30 unit. The unit was clean, however, the garage door was a bit rusty and somewhat difficult (and noisy) to open. I do not receive any special promotions, like 1st month for a buck, due to the lack of availability on the large units. There is limited parking at the front of the location. The main issue for me is the access hours: 6am to 9pm. I was told that 24 hour access could not be granted under any circumstances due to a new security policy/system. Management was receptive to my feedback and I appreciate their commitment to customer satisfaction.