Public Storage - Glen Burnie - 7130 E Furnace Branch Road

Public Storage is the place I would go to store my things every time. The customer service us off the hook. They actually took the time to make sure I understood the contract. They patiently answered my questions. And I had a few. They took me around to the rental unit because I was having a hard time walking. Their overall customer service was great. On that day and the days after I was glad I left my items in their facility.

My experience was good. Kara is very efficient! She explained everything! However, there wasn't an answer for "I have renter's insurance; will this cover the insurance YOU want me to buy?" $11.00 a month extra, added to bill. I was expecting to pay about $ 50.00 a month; it shot up to $67.00. Also, when you call, or browse online; it's a serious ethical omission Public Storage people (or online website's) don't advise you to bring a good, reliable lock with you when you "move in." You are charged extra for that, too. OK. It's a quality lock. However, it would be far more ethical to advise people "moving in," about bringing a lock! with them! so they can save on expenses.