Public Storage - Laurel - 14301 Cherry Lane Court

The price on the unit went down 2 weeks after I rented it but my main issue is that no one returns telephone calls. I got in a bind and needed another unit and could not reach anyone at this location so I had to look elsewhere. Ridiculous to have to go to 2 different locations because someone at this location can't be bothered neither answering the phone or returning calls when messages are left. Plus extra 25.67 was taken out of my account and no one has ever explained why. I paid for the lock and admin fee when I got the unit so what is this amount for?

I was very happy and pleased with my experience. The young man was very informative, helpful and courteous. Thank him again for me please.

The location that I made the decision to store my belongings was clean and the manager was very professional. She explained every detail regarding my expenses, hours of operation and she made me feel I made the right decision selecting Public Storage in Laurel, Md. I will recommend this location to anyone.