Public Storage - Rockville - 5420 Randolph Road

Great and help

Honestly, this is my first time using a public storage service of any kind, and it has been nothing but great so far! The storage manager (Kekelie) who helped me was fantastic and had great communication skills to lay down all the things I needed to know in order for me to use the public storage service efficiently and cost effectively. I now have peace of mind having my stuff secured and stored safely until I can move in to a new apartment in a few weeks. I highly recommend this location of Publov Storage!

Very polite office rep. I did not like the price, buying my own lock, or the 2nd-month payment being due prior to my move in date (1st of the month grace to the 6th) as I did not need to start using my unit right away and paid for it on the 9th. I am not using it until later this month so feel that I am forced to move more quickly than I was prepared to. The facility is secure and clean, the gate access code was sent right away, and the lighting is ok, if it goes out I can request a new bulb be installed.