Public Storage - Canton - 47887 Michigan Ave

I've used this facility for several years and have been satisfied overall. Big appeal for me was that it's climate controlled (units are inside big multi-level building). Intake was by Karen who was very friendly & professional, as well as personable. She even offered a couple of good ideas. Access hours 6am to 9pm could be drawback for some but is otherwise reasonable. I had pleasure of seeing Karen again at end when finishing rental usage. It gave a sense of closure before going away.

When I moved in on a Saturday the office was closed even though it was supposed to be open and when I had a problem with my new lock for the door there were no one around for help. I had to contact another property manager who had to come to this property to replace my lock.

Karen was helpful and informative. Helped me in my storage and gave me an incentive as well.