SpareBox Storage - Kalamazoo

Very clean in side, more than enough room for my things, and easy to use self serve station for lock, and too check your account, But what if you don't know how to use the self serve. not everyone is tech savvy.

I keep getting late fees for my 2 units. I have called 3X today and each time I talk to someone, give them my call back number, get put on hold and then hung up on. My checked are sent every month, on time. $4,000 paid in just the past 12 months yet they keep charging me nearly $50 in late fees every month even though the people I speak with admit the checks arrive on time. No one calls me back, no one will send me a list of the payments they have received with dates. I just one big SCAM. They cash my checks on time, charge late fees and refuse to send me anything in writing admitting to which checks they have cashed and when.