Public Storage - Commack - 5052 Jericho Turnpike

The manager was very pleasant until I signed the contract. Upon moving in I wanted to use the 2 available moving carts. I was told I could only use one cart/dolly as per customer policy even though it was 1/2 hour before closing and the second cart remained locked up and unused. I was also charged 20.00 for a three dollar lock, and the manager was very pushy with the up-sale items such as boxes, blankets, bubble wrap, moisture control devices, etc. I was also shocked that my 10x10 storage unit has no roof. Anybody can climb over the walls during off hours and rummage through my things. I'm stuck now because I'm not moving twice, but I would never use Public storage again.

This storage company was an excellent experience for my storage needs. The individual who assisted me, Paul, was very professional and helpful in helping me by assessing my space needs and giving me the correctly sized unit. The prices were extremely competitive, I was lucky enough to get a Labor Day discount. The storage supplies for sale were very useful as well. The storage security is top notch and the unit was climate controlled. The hours are very reasonable for access but also for security purposes. I can't recommend this company enough for storage needs.

Sue was very helpful at the Commack NY location. She explained all the details of my rental agreement very well.she gave me peace of mind knowing that my storage will be safe and secure. Although I am new to the facility I think it's safe to say I will be confident in your provided services. With best regards, Wayne Kunis .