10 Federal Storage - 12004 Trinity Rd - Trinity

We rented two units ourselves and my mom also rented a unit for over 6 months while our new home was being built. We purchased insurance on all 3 units for a “just in case” situation not ever expecting to need it. In one of the units water came under the wall and damaged our dining room table (warped the edge, mold everywhere). We filed a claim, sent in pictures of the damage to the table and water stain under the wall, even sent in stain on blankets wrapped around it and we were denied. We wasted a ton of money on insurance for 3 units and have a ruined table to show for it. This facility does stand behind their customers. They have an independent claims company from another state that made the decision. VERY UNFAIR-DO NOT USE THIS PLACE FOR STORAGE. WE ARE ALSO CALLING THE BETTER BUSINESS BUREAU AS WELL.

I was looking for another storage unit and found this place online with an awesome price. The leasing process was easy and they included a lock. I called customer service to get the code and the gentleman I spoke with was very attentive and professional. I will be keeping this unit even after I move because I canﾃ｢竄ｬ邃｢t beat the price and itﾃ｢竄ｬ邃｢s secure inside storage facility.

Very clean easy access easy to rent friendly online service. Checked out a lot of places and this place is by far this best place.