Go Store It - Asheville - 39 Gerber Road

I asked when I rented how soon they increased the rent. The person told me earliest would be six months sometimes not even for a year. Two months later, I got a notice that rent was increasing from 68 to 118! Hence the lower rating for price in customer service – misleading

I showed up (with a UHAUL) on the move in date and had no access to my unit. I, along with 2 other renters were stuck with our gate access codes not working. After roughly 30 min, we were able to get inside our units. I went again 2 days later with the same issue. Customer service has no reason why my gate code doesn't work, the emergency gate codes dont work and there is no one on site to help.I have spent hours on the phone with customer service trying to figure out the issue and have had no call from the "storage property manager"

No problems. The virtual signing is a little different, but after a learning curve experience, it was okay.