Public Storage - Charlotte - 8520 E WT Harris Blvd

Great people. Very helpful made sure all was well.

Ashley provided me with an excellent service. She called me to introduce herself and I scheduled an appointment to move-in. When I got to the office, she acknowledged me with a big smile and helped me step by step with my move-in process. Before signing anything, she took me to my storage space to make sure it was what I was looking for and that I was satisfied. She had a great sense of humor and she was very polite and professional. She was very detailed with the paperwork and was making sure I understood everything. She made me feel that my belongings will be in good hands. I had a storage space in the past at this location and their customer service was the reason I chose this location again. Thanks guys!

My check in experience was great thanks to Krystal. She's informative and really nice. She was patient and went over all of the details perfectly so that I knew what I was getting into. My only problem isn't with her, but that the online pricing doesn't reveal the additional fees and mandatory costs that must be paid with the units, so prepare to pay a little more than expected. Again, not her fault though, she was great to work with!