Public Storage - Raleigh - 6921 Glenwood Ave

For storing some furniture for a just a short period of time, you'd think I was renting an apartment. Then I hadn't signed the rental agreement when I received a call less than a week later asking for more money in the event I was going to be there longer than initially stated. Seriously?? It made it seem like Public Storage is all about the $$. The paperwork/fees of this company for storage is ridiculous. It's a freakin storage space, Not an apartment. Plus, when I went to officially vacate a week early, I had to come back due to the Manager "being out of the office" which was a little inconvenient. My whole short experience was more involved than it really needed to be for just renting a storage space for 30 days. I will not use this location again.

The amount of follow-on survey requests are REALLY ANNOYING! I leased a storage unit on 26 January and service was truly outstanding with no issues at all - on the same day I completed the requested survey and even went a step further to submit an additional e-mail to reinforce how great the service was. However, since then (in the two week period) I have had four additional e-mail requests and one additional phone call requesting survey inputs, enough already!

The service was great. The employees are very friendly and helpful. I highly recommend this location. Good selection of sizes and options of indoor climate controlled or outside units.