Public Storage - Wake Forest - 12030 Stickman Street

I found Public Storage to be very clean and we'll lit with convenient accessible hours. The coded security gate puts me at ease knowing my stored items are safe. Mr. Michael Patterson was very customer service oriented, helpful and explained everything clearly.

Great Staff but Hidden Costs: The manager was one of the kindest and most helpful people I've worked with. He understood the contract, walked me through it, provided me with everything I need, and explained everything clearly. However, there are a lot of upfront costs that are not obvious from the website. You pay for the key ($20), insurance is required (through them or through a private provider), and there is a one-time administration fee ($25). So, at the end of the day, you're paying for a lot more than just the monthly rate (even with the $1 special).

Everything was overall excellent - local staff are great, pricing is fair, feel like my belongings are secure. Had no issues so far with any moisture or mold/mildew. The only reason I remove a star is that I really wish there was a Waiting List concept on units of certain sizes.