Public Storage - Cranston - 71 Freeway Drive

After a few months the bill went up, did not expect that or warned when we took the unit. The ceiling leaked and many of our things were ruined by water damage and mold. We showed the manager and she told us they would provide a dumpster for whatever was ruined. Also found dead mice in front of many of the units. When we requested a dumpster was told they do not do that and we would have to remove the ruined things ourselves. When we told the manager she told us they would provide a dumpster she denied it. Called their 1800 number requesting the district manager's number. They would not give it to me and was once again told that we would have to remove the items ourselves.

Property mgr. Kari pleasant and thorough. Glad she was the one I reserved with and was processed by.

Property was clean and well lit staff that helped me was very helpful She was willing to skip her lunch to show me options for a unit