SpareBox Storage - Conway - US-501

They have went up 3 x in one year on their prices but yetttt to fix the gate issues. This whole past summer and longer has either had the back gate wide open or now the front gate wide open. ANYONE can get in, get what they want and get out. My 4 (four) digit code was given to someone else. No telling how long we shared the same code. One day I forgot my code and put a random 4 digit code and bingo I was in. This place is NOT secured. I go to my storage at least 1 or twice a week. This has been an on-going problem. Now they are saying their vendor wont be able to fix the front gate till Sept 11. Soooo its still free willy nilly in there for anyone. When I asked why they keep raising the rent but wont fix the gate, they keep comparing their rates to the next door ppl. BUT THE NEXT DOOR PPL HAS SECURITY GATES THAT NEED A CODE TO GET IN, not just anyone can enter. Why do you compare yourself with ppl that have functioning equipment. You do NOT. If they say they have cameras and they are watching, LIESSSSSSS...if that was the case, they would of seen the abandoned car that was left next to the pond for weeks. Not ask the renters do we know of who, how or when???

The storage I got is a10x10 and when I booked it 2 years ago I got a really good deal at 35%off making it 86/mo. They are always trying to increase my monthly bill every 6mo which I guess is what they have to do. They usually answer the phone and always work with me if I'll be a little late paying. They are very well lit and although I wish they were open 24/7, 10pm isn't too bad of a time to close. They have an app so you can pay online which is convenient. They are off 501 so they are in a convenient spot for all.