Prime Storage - Chattanooga

Amazing customer service. First of all, absolutely no bugs detected in this storage unit like I have experienced in the past. Furthermore, Jason was extremely helpful with a ton of information regarding pricing, operations, and scheduling, and went above and beyond his job to even provide me with his personal straps to secure one of my (pickup truck) loads when removing items from my storage (as my load was not close to being safe without a strap). Recognizing my hands were full, he would remotely open facility entry doors for me to allow my transitions to become easier and faster. Also, when I informed Jason of being pressed for time in removing my items before the next monthﾃ｢竄ｬ邃｢s payment deadline, he worked his magic to allow me an extra day to move my stuff and not get stuck with another monthﾃ｢竄ｬ邃｢s bill. Itﾃ｢竄ｬ邃｢s the little things like this that make a day go so much better, smoother, and happier. Thank you Jason for all you did for me and it was a pleasure doing business with you. The Chaparroﾃ｢竄ｬ邃｢s.

I am extremely upset 😡. I was not notified of the rent on my 10×10 unit being raised from $65 dollars a month to $139 a month. I will definitely be moving my things out before my rent is due again next month. I would most definitely not recommend this place to anyone.

It was super easy to reserve online, and the asst manager on site was outstanding! Very friendly, compassionate, and helpful.