Public Storage - Chattanooga - 2212 Polymer Drive

WHY WAS I BILLED FOR MY SECOND MONTH ON R785 WHEN I WAS TOLD THAT IT WAS FREE??? ALSO, WHY HAVE I HAD 4 INCREASES IN MY Q725 ??? IT MAKES ME WANT TO MOVE OUT... WILLIAM COFFEY

I was in constant communication after starting my journey from Palm Springs California all the way to Chattanooga Tennessee. During my 2000 mile trip however, I spilled some water on my contact information and final address in Chattanooga. I can't recall the woman I spoke with but she texted me the address while 3-4 hours outside of Chattanooga and kept open a few minutes past closing to make sure I had everything I needed to start off loading my moving van. Well beyond what most companies would do. I highly recommend the storage facility where I ended up. It is close to the airport. The Saturday team working that day were exceptional. I couldn't recommend them enough. Troy Molitor.

Barbara called 3 times and emailed twice to firm up the date, time and type of unit. When I moved in early, she already was on it and the paperwork was ready. 5 minutes and I was unloading. THE ONLY Downside is the coming industry monster; 'we have our own special (specially priced too!) lock. It's a barrel lock that you'll pay $10 or less at a hardware but at Public and Extra Space, $21/$16.