Public Storage - Austin - 13675 N US Highway 183

When I arrived on time for my scheduled appointment the office was locked and there was no one to be seen. I called the phone number and left a voice mail, then went back home. An hour later I got a call from Public Storage informing me that I had missed my appointment! Apparently checking voice mail wasn't high on the agenda that day. I made a new appointment, and when I got there all the Public Storage folks were busy with other customers. So I had to wait around until they were finished. At that point I discovered that I wasn't eligible for the on-line special because i had previously rented a locker for the company that I work for. Having done all the preliminary work on the website I was surprised that there wasn't an automated check that would have alerted me to that fact. Once all that was finally ironed out, a couple days later, Al, the manager, was very cordial and helpful.

If you need a place to stowe your extra or out of season stuff, go here. It's clean, the guys upfront are super informative, helpful and their when you need them. No voicemails or I will get back with you like other places and they are nice. The best part, it's CLEAN, well kept and easy to get into.