Public Storage - Austin - 14002 Owen Tech Blvd

My husband and I moved a 4 bedroom home by ourselves in one weekend. Well, first I scheduled our move in for a Sunday, but called on Saturday to see if they were willing to change it to that day. They were very accommodating and even seemed excited. Tre showed us around, told and showed us where our unit would be. We decided on that particular one. The things we did not like was the extra fees that were told when after we'd already decided on everything: the cylinder lock, insurance, etc. Also, the weekend is a busy moving day. There was a car parked in the loading zone, that was just parked with a bunch of kids. They were not unloading or loading anything. We would've preferred if a staff member would've gone out there and told them to move. But, all in all, we had a good experience.

David and coworker, Trey, I think were friendly and helpful. I toured my space and was shown how to access it. The conditions were clean and appealing. I appreciate the assistance and feel confident about the security of the things I will store there.

Staff at the Owen-Tech Location in Austin, TX were excellent and very customer oriented.