Public Storage - Plano - 2200 K Ave

I have been a very satisfied customer until I donated some of the items in my unit and chose to downsize. I then found out that the unit I was paying almost $250 a month to rent, would rent to a new user for almost $100 a month less. You would think the company would reward it long term customers with some kind of thank you in the form of lower rates. The rental price kept climbing over the years. Maybe it will be better to change units every few years instead of staying in one for as long as I did. I originally rented in 2006.

Good, but I don't like the hidden charges. State them in plain words on the website. ($1 move in and $24 fee, Insurance each month, etc).

The people who helped me were all very nice and accommodating. The place is very clean and the security is outstanding, though I would like to see more cameras on the floors.