Public Storage - Plano - 5920 W Plano Pkwy

April took fantastic care of a quick turn rental. She covered all the information quickly and thoroughly. Very grateful for making the process so simple.

Good service. However I was turned off about forced renters insurance. My stuff is not very valuable and I now have to pay more than the advertised price. When renting online, customers should be warned on your website of the extra charge.

Very clean and safe location. Very friendly front desk staff. I just moved to Far North Dallas from Tennessee, and they were so understanding of the hassles of moving, and wanted to make it as easy as possible for me to store my excess stuff while I search for an apartment. I reserved the unit online, and they followed up with me the next day to confirm that I was still interested in the unit. When I came in to get the unit, they let me tour the unit, buy a lock, and thoroughly explained the lease terms and insurance policy. For only $55 a month, including the insurance, you can't really argue with a 5X7.5 indoor climate controlled unit in this part of Dallas!