Public Storage - San Antonio - 555 W Sunset Road

I've been happy with using Public Storage.

Have had great service from the beginning. I really appreciate the professional, knowledgeable, and friendly service Tom has provided. I could not have picked a better place to store my things.

Hello, My first visit at the store was on a very hectic day for me. Upon my arrival I met Tom. His cheerful greeting calmed me immediately. He saw that I was a bit frustrated and gracefully calmed me enough to ensure I understood all the information about my rental and its interity. Oh, I failed to mention that I arrived to the store a few moments before closing, not once did I feel rushed, Tom treated me as if I was his 1st customer of the day. Long story short, I entered the store with a frown and Tom had me leaving with laughter and a smile. By the time I left the store I no longer thought about my frustrated day. Tom also gave a coutesy call about my rental with the same enthusiasm he showed when I made the purchase. Although this is Tom's natural customer service skills, he made me feel as if he remembered me. It is rare you recieve such generousity and great customer service these days such as what Tom portrayed. I hardly ever respond to surveys but It is an honor to do so now. Thank you, Ms. Berry