Public Storage - Centreville - 14601 Lee Highway

first time in seven years, we were asking for lower rate, but rejected it without explanation. Therefore, canceling the unit we have been using, and signed up for new unit with an excellent rate. Whole process was not pleasant and not efficient.

Overall a great value. However, I am disappointed that in three weeks that I have had my storage unit reserved and in use, the entry gate has still not been repaired. I understand that this is a custom gate and when it was damaged by another patron, that a replacement was not immediately available. However, every time that I have content to or from the storage unit, I have never encountered anyone who checked if I had a legitimate need to be there. I am also unable to locate the security camera on the row where I am storing my content. Perhaps it is extremely well hidden, in which case I would owe you an apology for doubting that you have one in the first place...

Great service!