Public Storage - Charlottesville - 1616 Seminole Trail

Personally Iﾃ｢竄ｬ邃｢d avoid this public storage in Charlottesville. Iﾃ｢竄ｬ邃｢ve had nothing but disappointing experiences then to add insult to me after 6 months the rent went up $45 without any notification. When I tried to get some help and find out where the notification was sent I received no help. Zero!! I was sold malfunctioning locks that they wouldnﾃ｢竄ｬ邃｢t replace less than 20 days into renting the unit. Pass word wonﾃ｢竄ｬ邃｢t work and the manager of the site was upset with me that i was asking for help with the moving van in the driveway she told me to come back tomorrow cus she was off the clock and it was 4PM with the office is open sign literally stil up. No District Manager ever called me as i was told would happen. Stay away, find somewhere else. Public storage is a ripe off and has rats.

The pricing is OK but the units are very dusty with no weather control. Insects and animals like mice can eadily get in.

From finding them in a suitable location in a online search, to moving in; the process/service was seamless. To me, they have done their homework. I am able to move in an out of the facility with ease. I would have preferred 24/7 access but that was not available. The gate access procedure is missing detail or maybe I missed it; there is on gate for entering and a different gate for exiting. I was using the entrance gate both ways until the manager informed me. I am satisfied with the facilty