Public Storage - Herndon - 466 Herndon Parkway

Brittany, the Manager, was extremely pleasant, helpful and organized. She was friendly, yet professional. Made me feel right at home. She patiently and thoroughly explained all information from choosing a storage unit to the details of the storage contract and policy. Brittany also answered my questions completely. She showed me various moving supplies that would make moving easier. I bought several and I'm glad I did. She took me to the gate, demonstrated how it worked. Next we saw 2 different sized storage units. The larger of the 2 fit my needs perfectly so I chose it. When I showed her pictures of the 6 pieces of furniture, Brittany even made several extremely helpful suggestions as to their placement in the storage storage unit. No storage room manager has ever done that in the many times I've rented storage units. I really appreciated that as I am "packing challenged!" I left that day feeling happy about renting a unit from Public Storage due to the outstanding job Brittany did in educating me about the storage facility and its units. This was reinforced when I moved my things into the unit on Feb 20.

The receptionist very polite and have great customer service

yes the promotion was on point, the storage was clean, the areas are spacious, and the staff very friendly.