Public Storage - Midlothian - 13601 Hull Street Rd

This facility was superb! I needed storage space for 6 months and was concerned about damage from humidity, heat and cold so I rented two indoor units at this facility. Temperature control was always great. I was also concerned about pests and rodents. After unpacking my boxes and furniture, I have found NO evidence of either. This place is clean, tight, well maintained and well managed. Kim, the property manager, was always friendly and willing to accommodate my requests. Her sales agents were also very helpful. I was extremely pleased with my overall experience here and would HIGHLY recommend to anyone in need of extra storage in the area.

This facility is cost effective, very convientent and incredibly clean. Security is visibly good. I have used others in the area and will only use this Public Storage in the future since I intend to stay in the area.

Public Storage personnel I encountered were fantastic and provided great customer service. They exceeded my expectations. My issue is the reservation process. I didn't like the pricing structure of paying one price if you walk in to reserve a unit verses reserving a unit online. This makes no sense to me whatsoever. So in order to save about $15 a month I had to go on my iphone and reserve my unit while I was standing in the Public's Office. The paper work is the same regardless of which way you reserve your unit. Provide the same price across the board no matter how you reserve a unit.